ATS Services

IT Support for Faculty and Staff

ATS provides a comprehensive IT support package that includes Managed Desktop Support, Fleet Management, Network and Voice Management and Campus Lifecycle, Asset and Inventory Management. These services are bundled together to provide an end-to-end solution for Managed Departmental IT Support.

Service Service Offerings
Managed Departmental IT Support
  • Managed Desktop Support
  • Fleet Management
  • Network and Voice Management
  • Campus Lifecycle, Asset, and Inventory Management

 

Service Service Offerings
Managed Desktop Support
  • End User IT Support
  • Provisioning, Imaging and Deployment
  • Computer Repair Management and Loaner Service
  • IT Services Management

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Fleet Management
  • Security and Compliance Management
  • Print Management
  • Software License Management

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Network and Voice Management
  • Patching and Cable Management
  • Switch Management
  • VLAN, Subnet, DNS and DHCP Configuration and Management
  • Firewall Configuration and Management
  • Voice Services Management
  • Network Management

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Campus Lifecycle, Asset, and Inventory Management
  • Asset and Inventory Management
  • Computer Fleet Lifecycle
  • IT Asset Procurement and Disposal
  • IT Asset Receiving, Processing, and Delivery
  • IT Financial Budgets

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Service Service Offerings
Student Computer Lab Support
  • Provisioning, Imaging and Deployment
  • Security and Compliance Management
  • Lifecycle and Usage

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Managed Application Support
  • Customer Application Management
  • Customer Application Consulting and Evaluation

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